Public safety · Technology · Operations

Mitch Mihalko Public Safety Technology & Operations Leader

Turning emerging technology into operational capability.

Mitch Mihalko is a public safety technology and operations leader who aligns people, policy, process, and technology around a clear mission.

Professional summary

A mission-first leader for complex change.

Mitch works where public-safety operations and emerging technology meet—helping organizations move from promising tools to trusted, repeatable capability.

His approach combines executive leadership, operational credibility, program design, procurement, training, policy, and stakeholder alignment. The goal is practical: technology that improves decisions and service delivery because people can confidently use it.

Patrol Lieutenant and Operations Manager, Monument Police Department · Former Commander and Director, El Paso County Sheriff’s Office

~170Personnel led
$14MOperating budget
250KResidents served
$600KRTCC delivered

From concept to operations.

Focused on the hard middle between innovation and adoption: strategy, implementation, integration, governance, and sustained operational use.

RTCC / DFR / UAS01

Real-time operations, built to work.

Led a $600,000 Real-Time Crime Center from concept and funding through procurement, staffing, governance, training, and operational deployment.

  • Integrated ALPR, DFR, intelligence, and investigative workflows
  • Established a two-analyst operating model and performance measures
  • Developed UAS policy, FAA processes, training, and a five-pilot team
Operationalization02

Making adoption durable.

Translating new technology into clear workflows, confident users, measurable outcomes, and accountable operating practices.

  • Change management and training
  • Cross-functional implementation
  • Service delivery and performance
Public Safety Systems03

Connecting the mission.

Bringing real-time intelligence, UAS, LPR/ALPR, policy, and frontline operations into one coherent capability.

  • RTCC and real-time intelligence
  • DFR and patrol UAS
  • LPR/ALPR and operational analytics

Leadership that connects strategy to the field.

More than two decades of law-enforcement and public-safety leadership across county and municipal environments, with an emphasis on building teams, modernizing operations, and leading through change.

Selected operational results

30%Lower-priority response-time reduction
25%Caseload-efficiency improvement
100%CJIS audit compliance
01Mission before machinery
02Trust through clarity
03Capability over novelty
“The technology is often the easy part. Lasting results come from aligning people, process, and technology around a common mission.”
— Mitch Mihalko Explore law-enforcement executive experience
CredentialFAA Part 107 Remote Pilot
EducationBASc Emergency Services Administration
TeachingAdjunct Instructor and Professional Facilitator
DevelopmentSelected to attend FBI National Academy Session 301 · January–March 2027

Public perspective, grounded in operations.

Available material demonstrates calm, practical communication on public-safety policy, technology, and community impact.

Public safety technology is only valuable when it works in the real world.

Connect with Mitch.

Concise summary selected